OT Back Office Modernization
Goal: Decrease Olmos Tower HOA's Business Continuity risk.
Plan: Where possible and prudent, migrate the OT back office procedures to a paperless environment by April 15, 2026.
Initial Migration Areas:
Plan: Where possible and prudent, migrate the OT back office procedures to a paperless environment by April 15, 2026.
Initial Migration Areas:
- HOA Fees. Convert monthly HOA fees to ACH by March 1, 2026. (Complete, with 1 approved temporary exception until May 1, 2026)
- Utility Payments. Convert Utility (Minol) Owner payments to ACH by March 7, 2026. (Complete with 1 approved temporary exception until May 1, 2026)
- Owners Invoices. Convert owner payment of all miscellaneous fees such as Yearly Storage, Guest Room, and In-Unit Maintenance to ACH by March 7, 2026.
- Vendor Invoices. Receive vendor invoices (where possible) Electronically by April 1, 2026.
- Vendor Invoice Payments. Pay vendor invoices (where possible) Electronically by April 1, 2026.
- Guest Room Reservation Log. OT building manager and doorman staff now share a real time electronic guest room reservation log.